Refund policy
Since all items are made to order, we do not accept returns or exchanges unless:
- The product arrives defective, damaged, or incorrect.
- The issue is reported within 20 days of receiving the order with accompanying photos.
For approved cases, we may offer:
- A replacement item at no extra cost.
- A full or partial refund at our discretion.
- Returns are not accepted for incorrect sizing, so customers should review the size guide before purchasing.